Welcome to SwiftSweepKit (www.swiftsweepkit.com). We take the protection of your personal information very seriously and are committed to protecting the personal information you provide while using our website and services in accordance with applicable data protection laws and regulations, including the EU General Data Protection Regulation (GDPR).

This Privacy Policy explains how we collect, use, store, and protect your personal information, and your rights regarding your personal data.

  1. Information Collection

When you visit the SwiftSweepKit website, browse products, submit an order, or contact us, we may collect the following information:

(1) Information You Voluntarily Provide

Including but not limited to:

Name;
Mailing address;
Email address;
Phone number;
Order information;
Contact information;
Return or after-sales service application information.

(2) Automatically Collected Information

When you visit the website, we may automatically collect some technical information, such as:

IP ​​address;
Browser type;
Device information;
Website access history;
Page browsing time;
Website usage.

This information is used to improve website operation and enhance user experience.

  1. Purpose of Using Personal Information

We collect your information primarily for the following purposes:

Processing and fulfilling your orders;
Providing product delivery services;
Sending order confirmations and logistics update notifications;
Responding to your inquiries;
Processing refunds, returns, and after-sales service;
Improving website functionality and shopping experience;
Preventing unauthorized transactions.

We will not use your personal information for purposes unrelated to this policy.

  1. Payment Information Protection

SwiftSweepKit uses third-party payment services to process order payments.

During the payment process, your payment information may be processed directly by a professional payment service provider. We do not retain your complete bank card number, payment password, or other sensitive payment information.

Payment service providers may process relevant transaction information in accordance with their privacy policies and security procedures to complete payment verification and risk management.

  1. Cookie Technology

To improve the website experience, SwiftSweepKit uses cookies and similar technologies.

Cookies help us:

Remember your shopping preferences;
Analyze website visits;
Optimize website functionality;
Provide a smoother browsing experience.

You can manage or delete cookies through your browser settings. However, please note that disabling some cookies may affect the normal use of some website functions.

  1. Information Sharing

We will not sell, rent, or illegally share your personal information.

We may provide limited information to necessary third parties in the following circumstances:

(1) Logistics Service Providers

To complete order delivery, we may provide necessary information to transportation companies, such as:

Recipient’s name;

Delivery address;

Contact information.

(2) Payment Service Providers

For payment processing and transaction verification.

(3) Legal Requirements

We may disclose relevant information in accordance with the law if required by laws and regulations, court orders, or government agencies.

  1. Data Storage and Protection

We take reasonable measures to protect your personal information from unauthorized access, modification, disclosure, or loss.

Your personal data will be retained for the period necessary to achieve the purpose of collection and managed in accordance with applicable legal requirements.

When the data is no longer needed, we will delete or anonymize it in accordance with relevant regulations.

  1. European Data Protection Rights (GDPR)

If you are located in the European Economic Area (EEA), under the GDPR, you may have the following rights:

Access to your personal data;
Correction of inaccurate information;
Request for deletion of your personal data;
Restriction of processing of your personal data;
Objection to certain data processing activities;
Request for data portability;
Withdrawal of your previously given consent.

To exercise the above rights, please contact us at:

Email: squegee@swiftsweepkit.com

We will process your request within the legally prescribed time limit.

  1. Privacy of Minors

SwiftSweepKit does not knowingly collect personal information from minors.

If you believe we may have inadvertently collected information about a minor, please contact us and we will take reasonable steps to process the data.

  1. Links to Third-Party Websites

Our website may contain links to third-party services or websites.

SwiftSweepKit is not responsible for the data processing methods, privacy policies, or security measures of third-party websites.

We recommend that you review the privacy policies of third-party websites before visiting them.

  1. Privacy Policy Updates

We may update this Privacy Policy based on business changes, legal requirements, or service changes.

The updated policy will be published on the website, indicating the latest effective date.

We recommend that you check this page regularly for the latest information.

We will continue to strive to protect your personal information and provide European customers with a reliable and transparent shopping experience.